Privacy Policy

At dragonslot-nz.com, your privacy is taken seriously. This Privacy Policy explains what personal data we collect when you use our website, why we collect it, how it is stored, and what rights you have over it. Reading this page takes a few minutes — and it is worth doing before you register or deposit. If anything here is unclear, our support team is available around the clock to answer questions.

General Provisions

This Privacy Policy applies to all users who access dragonslot-nz.com, whether you are browsing as a guest or registered player. By using this website, you agree to the data practices described below. The policy covers data collected directly through the site, including during registration, deposits, withdrawals, and any contact with our support team.

We may update this policy from time to time. The current version is always published on this page with the date of the most recent revision. Continued use of the site after an update constitutes acceptance of the revised terms.

Definitions

To keep things clear, here are the core terms used throughout this document:

• Personal Data — any information that identifies or can identify a living individual, such as a name, email address, or IP address
• Processing — any action performed on personal data: collection, storage, use, transfer, or deletion
• Data Controller — the entity that determines how and why personal data is processed (that is us)
• Data Subject — the individual whose personal data is being processed (that is you)
• Third Party — any person or organisation outside of dragonslot-nz.com and its operators
• Consent — a freely given, informed, and unambiguous agreement to the processing of your personal data

Personal Data We Collect

We collect only the data needed to operate the site, verify your identity, process transactions, and meet our legal obligations. The type of data collected depends on how you interact with the platform.

Data You Provide Directly

When you register an account, you provide your full name, date of birth, email address, residential address, and phone number. During KYC verification, you may also submit copies of government-issued ID and proof of address. Payment-related data — such as card details or e-wallet identifiers — is collected when you deposit or withdraw funds.

Data Collected Automatically

When you browse the site, we automatically collect technical data: your IP address, browser type, device information, pages visited, and session duration. This data is collected via cookies and similar tracking technologies. It helps us maintain site security, analyse traffic patterns, and improve the overall experience.

Data From Third Parties

We may receive data about you from payment processors, identity verification providers, or fraud prevention services. This data is used solely in connection with your account and the services we provide.

Purposes of Data Processing

We do not collect data for the sake of it. Every piece of information we hold serves a specific purpose:

• Account registration and management
• Identity verification (KYC) and age checks — required for all players before withdrawal
• Processing deposits and withdrawals securely
• Detecting and preventing fraud, money laundering, and underage gambling
• Communicating with you about your account, transactions, or support requests
• Sending promotional communications — only with your explicit consent
• Complying with legal and regulatory obligations under New Zealand law

We do not sell your personal data to advertisers or unrelated third parties. Full stop.

Legal Basis for Processing

Every processing activity at dragonslot-nz.com rests on one of the following legal grounds:

Contractual Necessity

Much of the data we process is simply required to deliver the service you signed up for. Without your name, address, and payment details, we cannot create your account or process a withdrawal.

Legal Obligation

New Zealand's Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act) requires us to verify your identity and monitor transactions. This is not optional for licensed operators — it is a condition of operating legally.

Legitimate Interests

We process certain technical data — such as IP addresses and session logs — on the basis of legitimate interests, specifically to maintain platform security and prevent fraudulent activity. This processing does not override your rights as a user.

Consent

Where processing goes beyond what is strictly necessary — marketing emails, for example — we rely on your explicit consent. You can withdraw that consent at any time through your account settings or by contacting support.

Data Storage, Transfer and Protection

Your data is stored on secure servers with access restricted to authorised personnel only. We use 256-bit SSL encryption for all data in transit, and strict internal policies govern who can access what — and under what circumstances.

Retention Periods

We keep your personal data for as long as your account is active, and for a minimum of five years after closure — in line with AML/CFT requirements in New Zealand. Technical logs and anonymised analytics data may be retained for shorter periods.

International Transfers

As an internationally operated platform, some data may be processed by third-party providers located outside New Zealand. Where this happens, we ensure appropriate safeguards are in place — including standard contractual clauses or equivalent data protection agreements.

Third-Party Service Providers

We share data with a limited number of trusted third parties who support the operation of the platform: payment processors, KYC verification providers, customer support software, and analytics services. Each provider is contractually bound to handle your data in accordance with applicable data protection law.

Your Rights

As a user of dragonslot-nz.com, you have the following rights in relation to your personal data. Want to exercise any of them? Contact our support team and we will respond within 30 days.

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct any inaccurate or incomplete data
• Right to erasure — request deletion of your data, subject to legal retention requirements
• Right to restrict processing — ask us to limit how we use your data in certain circumstances
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests, including direct marketing
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without penalty

These rights are not absolute — some are subject to legal or regulatory limitations. Where a request cannot be fulfilled in full, we will explain why.

Final Provisions

This Privacy Policy is governed by the laws of New Zealand. Any disputes arising from the processing of your personal data will be subject to New Zealand jurisdiction.

If you believe we have handled your data incorrectly, you have the right to lodge a complaint with the Office of the Privacy Commissioner of New Zealand at privacy.org.nz. We would always prefer to resolve concerns directly first — reach out to our support team before escalating.

For any questions about this policy or how your data is handled at dragonslot-nz.com, contact us via live chat or the email address listed in the Help section of the site. We aim to respond to all privacy-related queries within five business days.